Mercure Madrid Centro 4 stars

Customer review rating (ALL Rating) 4.4/5 1,189 reviews

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Description

Hotel extras

  • 4-star hotel in a calm spot in central Madrid

  • Under 10 minutes from museums, the metro and Atocha train station

  • Air-conditioned rooms for up to 3 people and suites with terrace

  • Parking available. Pets are not allowed

  • Near the Buen Retiro Park and the Royal Botanical Garden

Our accommodation(s)

Hotel location

Mercure Madrid Centro

Calle Lope De Vega 49
28014 Madrid
Spain

GPS:40.4139175, -3.6944082999

Access and transport

Hotel services

Check-in from - Check out up to

On site
  • Car park
  • Pets not allowed
  • Wheelchair accessible
  • Wi-Fi
  • Air conditioning
  • Breakfast
  • Bar
  • Meeting rooms
  • 100% Non Smoking Property
  • Room service

SNACK BAR

Enjoy the end of a long day of work or discovering the corners of Madrid, choose your favourite drink and relax in our cosy Bar. The Snack Bar is open 24 hours a day.

Our guest reviews

Our guest reviews

100% genuine reviews from our guests

Find out more

ALL Rating  4.4/5  1,189 reviews

TripAdvisor Rating  4.0/5  1,293 reviews

Certificate of excellence 2024

Perfect location

TripAdvisor rating 4.0/5

Keith H Families - TripAdvisor review

This hotel is a little tattered and worn, and our rooms were a bit small, but the location was ideal for its proximity to museums, parks, historic walls, and shopping. We were generally pleased with the breakfast, and the staff was friendly.

Great Location, very nice rooms

Customer review rating 5.0/5

Jacob Couples - Confirmed reviews ALL

The hotel is conveniently located in the heart of the city with secured underground car park. It is minutes away from the local attractions and it is very nice and clean inside. The only annoying thing was, the hotel didn't informed the guests in advance about the Madrid Marathon and the ATP Madrid Open taking place in the city on the day of our arrival! As a result we have spent 3 hours in traffic trying to get to the hotel and had to abandon the car miles away and continue on foot to the hotel. This was easily avoidable by sending us a simple email with warning!

Good Location

Customer review rating 1.5/5

David H. Couples - Confirmed reviews ALL

This Mercure is nicely located for Madrid walking visit. The staff did not welcome us at all really and never offered us any help for our stay The coffee machine that was meant to be in the room and was requested never arrived . Disappointing staff at reception but great at breakfast.

Great location for the city center

Customer review rating 4.0/5

Anonymous Families - Confirmed reviews ALL

Staff was friendly and helpful. Room was clean with very comfortable beds. Our only issue was that we could hear the room above us when people walked around or moved chairs etc. Very easy to walk to the city center, cafes, restaurants, and the metro.

Ok, nothing special

Customer review rating 3.0/5

Anonymous Families - Confirmed reviews ALL

Basic level Hotel with nothing persuading me to return when I’m in Madrid next

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Other web-users rate our hotel

  • 767 reviews 9.5/10 Location
  • 756 reviews 6.7/10 Room
  • 870 reviews 9.2/10 Service
  • 73 reviews 2.4/10 WiFi
  • 447 reviews 4.7/10 Comfort
  • 424 reviews 8.2/10 Breakfast
  • 238 reviews 8.5/10 Cleanliness
  • 25 reviews 4.4/10 Bar

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